1. Order Processing Time

• Orders are processed and shipped within 1-3 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
• Processing times may vary depending on the product, availability, and shipping destination.

2. Shipping Methods & Costs

• We offer a variety of shipping options including standard, expedited, and express delivery. Shipping costs depend on the shipping method and the weight/dimensions of the order.
• Standard Shipping: 3-7 business days (may vary by location)
• Expedited Shipping: 2-4 business days
• Express Shipping: 1-2 business days

Shipping costs are calculated at checkout based on the shipping address and method selected.

3. Free Shipping Offers

• We offer free shipping on orders over a certain amount (e.g., $50) within select regions. Free shipping offers are subject to change and may not apply to all products or promotional periods.

4. International Shipping

• We offer international shipping to many countries. International shipping fees and delivery times will vary based on the destination and the weight of the package.
• Customs duties and taxes are the responsibility of the customer and are not included in the shipping fees.

5. Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some products may be restricted from being shipped to certain regions due to local regulations or product restrictions.

6. Tracking Your Order

• Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to track your package online through the carrier's website.

7. Delivery Delays

• Delivery times are estimates and may be subject to delays due to factors such as weather, carrier issues, or customs processing.
• We are not responsible for delays caused by the carrier or third-party services. In the event of a significant delay, please contact customer service for assistance.

8. Lost or Damaged Shipments

• If your order is lost or damaged during transit, please contact our customer service team within 7 days of receiving your tracking information.
• We will work with the shipping carrier to resolve the issue and may offer a replacement or refund based on the situation.

9. Return and Exchange Policy

• For information about returns, exchanges, and refunds, please visit our [Returns & Exchanges page](insert link).

10. Contact Us

• If you have any questions about our shipping policies or need assistance with your order, please reach out to our customer service team at [customer service email] or call [customer service phone number].